Job opening
Technology Field Technician
West Herr Automotive Group · Buffalo, NY
Still on West Herr Automotive Group’s site as of .
About this role
Details from the published listing. Values marked classified were read by a model with high confidence, not quoted from the posting.
- Employer
- West Herr Automotive Group
- Location
- Buffalo, NY
- Site
- Buffalo, NY
- Pay
- Base Wage: $25.00-$29.81 per hour
- Employment type
- Not listed
- Work mode
- Onsite (classified)
- Sector
- Retail Hospitality Food
- Posted by employer
- June 11, 2026
- First seen on Buffalo Projects
- September 25, 2026 · 46 days ago
- Deadline
- Not listed
Skills in the posting
Each skill is quoted from the posting. A model sorted them into required, preferred, and mentioned; the quote is the evidence.
Mentioned
- Computer hardware, Networking
“Handle hardware installation, break/fix, including computers, printers, phones, and networking equipment”
- Help desk
“Participate in user provisioning and de-provisioning in coordination with the help desk team”
Full description
- Reports To: Technology Support Manager
- Location: Buffalo, NY
- FLSA Status: Non Exempt
- Base Wage: $25.00-$29.81 per hour
- Potential Compensation with bonus and/or commission: N/A
The West Herr Way:
At West Herr, we’re all about our customers – Listening to their wants and needs, being honest and respectful, and helping them to accomplish their desired vehicle purchase. It’s not about the sale, it’s about the people. Because we don’t sell, we serve. That’s the West Herr way.
What To Expect:
Location: IT/Technology Office, Orchard Park, NY
This is a hands-on, mobile role that serves as the primary resource for onsite IT support, hardware deployment, and technology projects across our dealership locations throughout Western New York. You’ll be on the road regularly, providing white glove technology service directly at our dealerships.
- Serve as the primary point of contact for onsite IT service requests
- Travel regularly between dealership locations to fulfill hardware and support needs
- Deploy, configure, and install new workstations, peripherals, and technology equipment
- Perform new user hardware setups, including workstation build-out and deskside orientation
- Handle hardware installation, break/fix, including computers, printers, phones, and networking equipment
- Manage hardware transport, asset tracking, and inventory across locations.
- Support technology projects including hardware refresh cycles and location buildouts and moves
- Participate in user provisioning and de-provisioning in coordination with the help desk team
- Maintain accurate documentation of work performed and assets deployed
Requirements:
- Valid New York State driver’s license with a clean driving record required.
- Position is on-site and not eligible for remote work.
- Lift 50+ pounds, carry up to 30 pounds, bend, kneel, reach and climb stairs and ladders and use hand and power tools.
- Occasional evening, weekend, and after-hours work may be required based on business needs.
- Ability to travel between company locations as needed