Job opening
Automotive Service Advisor
West Herr Automotive Group · Buffalo, NY
Still on West Herr Automotive Group’s site as of .
About this role
Details from the published listing. Values marked classified were read by a model with high confidence, not quoted from the posting.
- Employer
- West Herr Automotive Group
- Location
- Buffalo, NY
- Pay
- Pay not posted by employer
- Employment type
- Not listed
- Work mode
- Not listed
- Sector
- Retail Hospitality Food
- Posted by employer
- November 9, 2023
- First seen on Buffalo Projects
- September 25, 2026 · 30 days ago
- Deadline
- Not listed
Full description
- Reports To: Service Manager
- Location: Buffalo, Rochester, Syracuse, NY
- FLSA Status: Exempt
- Base Wage: $23,400-$65,000/yr.
- Potential Compensation with bonus and/or commission: $50,000 – $120,000/yr.
The West Herr Way:
At West Herr, we’re all about our customers – Listening to their wants and needs, being honest and respectful, and helping them to accomplish their desired vehicle purchase. It’s not about the sale, it’s about the people. Because we don’t sell, we serve. That’s the West Herr way.
What To Expect:
As an Automotive Service Advisor for West Herr, you’ll be in a position to constantly interact with guests and fellow employees. You’ll be responsible for greeting customers and relaying important information to technicians. In doing so, you’ll also:
- Create meaningful employment and career paths
- Substantially contribute to the communities you live and work in
- Build relationships with both customers and colleagues that drive your career well into the future
An Automotive Service Advisor is all about providing accurate information to guests and colleagues alike. It’s about being thorough and keeping all parties in the loop. To do this, you should:
- Display a high level of drive and passion
- Possess excellent communication skills
- Be organized and maintain a high level of attention to detail
- Commit to the highest levels of customer service
- Have the ability to multitask and quickly adapt to different situations
- Represent our core values in your words and actions – Respect, Teamwork, Excellence, Integrity, Urgency, Empathy and Persistence
- Have FUN! Helping someone find their first car, their celebration car, their family car, their downsize car … it’s incredibly fun – especially when working with a team of amazing people like we have at West Herr!