Supervisor, Infrastructure Design

The Network and Communication Services (NCS) unit is searching for a Supervisor of the Infrastructure Design Team who will manage the team supporting the voice and data infrastructure at the University at Buffalo. As a Supervisor, it is expected that you will mentor and develop employees, including developing training plans, and ensuring your teams share skills and knowledge. As a leader, is it expected that you will understand the technical environment surrounding the voice and data infrastructure at the University. This is a campus-based position with the possibility of hybrid-work.

Responsibilities:

• Coordinate with university constituencies to meet needs and deliver consistent services
• Ensure compliance with federal, state, and University regulations and policies, as well as industry best practices (CSI, NFPA, etc.)
• Identify risks that need to be managed by standards and create, establish, and enforce relevant standards, particularly CSI Division 27, to manage those risks
• Plan, assess risks, budget, and manage service lifecycles
• Consult, project manage, and develop IT policies
• Maintain inventories and recommend resources
• Supervise personnel: Monitor workloads, communicate issues, and handle administrative tasks
• Mentor and develop employees, schedule work, and maintain service coverage
• Recruit, retain, and manage team performance and handle personnel issues
• Provide technical advice and stay updated on current and emerging technologies
• Develop project plans and lead project teams
• Mentor and develop employees, enable training opportunities, and guide career development

Additional Information:

It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties and responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.

Learn more:

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.