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Job opening

Pt Access Cust Serv Tech

Kaleida Health · Dunkirk, NY, US

Still on Kaleida Health’s site as of .

About this role

Details from the published listing. Values marked classified were read by a model with high confidence, not quoted from the posting.

Employer
Kaleida Health
Location
Dunkirk, NY, US
Pay
18.98 - 22.85 USD per hour
Employment type
Part Time
Work mode
Onsite (classified)
Education
Degree preferred or replaceable by experience (classified)
Sector
Healthcare
Occupation (O*NET)
Patient Representatives (classified)
Posted by employer
August 31, 2026
First seen on Buffalo Projects
October 25, 2026 · today
Deadline
Not listed
May have been open longer: the listing was already up when Buffalo Projects first read its source, on October 25, 2026.
Not published: deadline. Ask the employer about these details before applying.

Skills in the posting

Each skill is quoted from the posting. A model sorted them into required, preferred, and mentioned; the quote is the evidence.

Preferred

  • Meditech
    “services preferred with Bilingual experience,Experience in collections and Experience in Computer applications: Meditech, PICIS”

Full description

Pt Access Cust Serv Tech

Location: Brooks Memorial Hospital
Location of Job: US:NY:Dunkirk
Work Type: Part-Time Benefit Eligible
Shift 3 

Job Description

Patient Access Technician provides the necessary level of service to improve revenue cycle where it starts in order to achieve increased revenue and enhance customer satisfaction. Responsible to collect personal, medical and financial data from the patient or family and starts the record that will accompany the patient through the medical system. Actively participates in exemplary customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Education And Credentials
High School graduate required. Associate degree in a health care related field preferred. CRCR certification or Medical certification in health care related field preferred.
Experience

1-2 years in a Medical office setting; Customer Service Skills;Typing and data entry. 2-5 years of experience in Patient Financial services preferred with Bilingual experience,Experience in collections and Experience in Computer applications: Meditech, PICIS

Job Details

Department: BTLC Admissions
Standard Hours Bi-Weekly: 45.00
Weekend/Holiday Requirement: Yes
On Call Required: Yes
With Rotation: 
Scheduled Work Hours: Varied
Work Arrangement: Onsite
Union Code: U41 - Brooks SEIU
Requisition ID#: 24178
Recruiter: Vanessa M. Borowiak
Grade: S4
Pay Frequency: Bi-Weekly
Salary Range:$18.98-22.85

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. 

Brooks-TLC Hospital System's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Brooks_-TLC Hospital System envisions_ DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community.  Brooks-TLC Hospital System is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

Includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Buffalo Projects has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.