Director of Sales

The opportunity

Delaware North is hiring a full-time Director of Sales to join our team. 

The role's primary responsibility is to provide direct support and guidance to sales team members, execute sales strategies and business development initiatives and promote a consultative and value-driven sales approach for a select portfolio of Delaware North's Lodging Group House assets. This position will directly support and manage the teams at Tenaya, Holiday Inn Estes Park, Nova Guides, Cactus Moon, and The Lodge at Geneva on the Lake. You will work with department leaders to collaborate on sales plans, identify opportunities for revenue growth and profit improvement, and lead efforts to enhance customer retention and satisfaction within an assigned portfolio.  Additionally, you will be responsible for developing and managing assigned national accounts and third-party planner relationships that support the designated portfolio of properties.

This role will also mentor and coach group lodging and catering sales managers to drive profitable business across all group market segments. The individual will manage the team's reactive and proactive group sales efforts for assigned properties, while taking responsibility for achieving portfolio-level group revenue goals, guest satisfaction, and associate satisfaction. Provides day-to-day leadership oversight to the on-property and remote sales associates within the assigned portfolio, with a focus on building long-term, value-based customer relationships that enable achievement of the portfolio's top- and bottom-line sales objectives.

If you are looking for a role that offers the opportunity to lead impactful initiatives, shape strategies, and drive innovation in a collaborative environment, we encourage you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $84,200 - $113,700 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Create and maintain an effective organizational structure and sales standards for group and negotiated contract sales
• Build out productive strategies targeting key local and national accounts
• Attendance and participation to showcase Parks & Resorts assets at local, regional, and national group focused tradeshows and exhibits
• Direct management of relationships with third party planners and key accounts
• Assists Sr. Director of Sales in creation and achievement of subsiderary and unit specific goals/strategies in assigned territory to positively impact revenues
• Direct the planning and implementation of the sales program with all designated sales personnel at group house assets within Delaware North Parks and Resorts subsidiary
• Monitor performance-to-plan across assigned properties and identify opportunities for improvement
• Monitors production of all top accounts and evaluates trends within assigned markets
• Responsible for assisting in the establishment of sales targets and the implementation and management of the incentive program
• Ensures accurate group sales forecasting
• Understands both top and bottom line revenue
• Through mentorship and leadership skills, developing highly effective field sales teams
• Manage vendor relationships such as, Cvent, Helms Briscoe, Maritz,
• Understanding market trends/pricing

More about you

• Bachelor’s degree or a mix of education and relevant management experience 
• Minimum of 7 - 10 years of sales experience 
• Minimum of 5 years of sales management experience at a senior level 

Shift details

M-F
Evenings as needed
Weekends

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$ 84200 per year